Consultation skills and history taking
Structured, patient-centred consultation: building rapport, eliciting a clear history, using effective questioning, and recognising the cues that change a clinical picture.
Clinical training for pharmacists and healthcare teams
Our clinical training is delivered by clinicians who assess, diagnose and treat patients in practice, and who have taught at postgraduate level. It is practical and clinically grounded, built around the decisions pharmacists and healthcare professionals actually make. Choose the areas relevant to your team.

How we help
Structured, patient-centred consultation: building rapport, eliciting a clear history, using effective questioning, and recognising the cues that change a clinical picture.
Systematic examination technique across the major systems, focused on what to assess, how to interpret findings, and how to document them defensibly.
Recognising the signs and symptoms that signal serious pathology, and the thresholds that should prompt escalation rather than reassurance.
Giving patients clear, specific advice on what to expect, what should prompt them to return, and how to seek help — and recording it properly.
Working through differential diagnosis, weighing probability against risk, and reaching a defensible working diagnosis under real-world uncertainty.
Knowing when, where and how to refer, writing referrals that get acted on, and managing the interface with secondary care.
Writing notes that stand up to scrutiny, understanding consent and accountability, and reducing medicolegal risk through good records.
Requesting the right investigations and interpreting common results in context, including when a result should change management.
Building clear, evidence-based treatment plans with defined outcomes, review points and escalation pathways.
Next step
Start a conversation
Tell us where you need support. We will review your enquiry and arrange an initial conversation to understand the detail.